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CommBox launches Era AI to enable customer service to be intelligently automated and CX costs to be cut by 40%

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TEL AVIV, Israel, December 06, 2023--Today CommBox, the pioneer in AI-powered customer communications, is launching its new generative AI solution. Designed for medium to large businesses across a range of industries including healthcare, banking, retail, telecommunications and insurance, Era AI is based on a winning combination of both proprietary technology developed by CommBox and commercial large language models. Era AI’s functionality scans enterprise knowledge sources and, in just seconds
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